Remote Support

To connect to a Remote Support session please enter the code below. If you do not have a code, use the Live Chat link to get one from a Support Technician. We have provided the step-by-step instructions for both Windows PC and Mac Users.

 

Enter your 6-digit code:


 

The following Instructions are for a Windows PC

1. Input the provided code and Click to Connect to the Technician

2. Click Run

A_Logmein_1

3. Click Run

A_Logmein_2

4. Click Yes

A_Logmein_3

 

 

 

The following Instructions are for a Mac

 

 

1. Input the provided code and Click to Connect to the Technician

2. The File will automatically download.

A_Logmein_Mac_1

3. Click Continue

A_Logmein_Mac_4

4. Click Continue

A_Logmein_Mac_5

5. Click Yes

A_Logmein_Mac_3