Linkatech: Your Link to Technology
We offer superior service, state-of-the-art remote support and comprehensive solutions to all your computing needs. Rapid onsite service calls by our certified professionals are available anywhere in the Greater Vancouver Area.
Solutions
Solutions, training and service that makes your life easier - from residential PC problems to complex corporate network challenges, we'll make things work for you.
Solutions For Any Challenge
General PC related Solutions
- Crash Recovery
- Disaster Recovery
- General PC Support and Maintenance
- Onsite Service
- PC and Peripheral Setup
- Printing Problems
- Reliable Data Backup
- Remote Support Solutions
- Software and Hardware Tuning
Internet Solutions
- Corporate Antivirus Solutions
- Email and Spam Issues
- Internet Security and Connectivity
- Redundant Internet Gateway Solutions
- Spyware Removal
- Virus Removal and Protection
Network and Server Solutions
- Complete LAN Support and Maintenance
- Exchange Server
- Linux Server Solutions
- Network Cleanup
- Network Performance Optimization
- New Network Implementation
- Proper Maintenance of Critical Servers
- Secure VPN Communications
- Windows Server
- Windows Terminal Server
Tiers of Support
Tier 1: Workgroup Client PC Support
Do you need reliable, cost-effective IT support? This level covers all general workgroup computer related problems, PC maintenance and Peer-to-Peer networks
You'll find Basic Setup and Support for:
Wireless, Firewall/Router, Internet, No VPN. Data recovery excluded.
Tier 2: Domain Client PC Support
Tier 2 support takes care of general domain client PC related problems, computer maintenance and Client/Server networks.
You'll find Basic Setup and Support for:
Wireless, Firewall/Router, Internet, VPN (Virtual Private Networks - excluding custom routing, certificates and special authentication). Data recovery excluded.
Tier 3: Server Support
Tier 3 covers any general domain server or network communications related problems and provides remote and onsite server maintenance.
Advanced Setup and Support for:
Wireless, Firewall/Router, Internet, VPN (custom routing, certificates and special authentication). Data recovery excluded.
Tier 4: Emergencies & Data Recovery
If the unfortunate happens and your system goes down or loses data, we're here to help. Let us take care of your advanced server and communications related problems
Our emergency and data recovery experts can restore your systems and keep them working for you. Data recovery included.
Tier 5: Advanced Project Consulting
If you have a complex project that needs that extra bit of guidance, innovation and IT expertise, Linkatech can help. We guide you though a customized step-by-step process to maximize your system.
Give our friendly professionals a call for prompt, thorough, leading edge network solutions and computer support services.
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