The composure of a Butler is a familiar sight, his qualification, integrity and proficiency is apparent in everything he does for you. Catered Solutions at Linkatech are a proactive way to consistently and affordably manage your IT needs and budgets.

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Network Monitoring

This 24/7 network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:

• Server traffic and load
• Hardware integrity and reliability
• Storage space and availability
• Back-up success and failures
• Anti-virus protection
• Uninterruptible Power Supply (UPS) monitoring

Monthly Network Tune Up

Remotely conduct a thorough audit and tune up of your network to:

• Review and update available security patches
• Check status of Anti-Virus Clients
• Perform a full data restore to ensure back-ups are functioning properly
• Review hard drive space, memory, CPU utilization
• Optimize server for maximum performance and reliability
• Review and install operating system updates
• Test backup and restore data
• In-depth review of server logs for errors and potential problems

FREE Unlimited First Level Support Desk Service

Your company’s assigned technical contact can call anytime during business hours and speak to our Support Desk about any IT related issues.

FREE Unlimited Second Level Support Desk Service and Remote Support

Any issues not resolved by our Support Desk Technicians will be escalated to our Second Level Technicians for Remote Support and rapid resolution.

Included Anti-Virus Licenses

This assures that that virus protection is consistent throughout your organization and beyond.

Included Spam Filtering

Thanks to a remote filtering service we offer through Appriver, we can stop 97% of all spam and filter 100% of viruses sent via e-mail without requiring you to purchase and maintain expensive in-house hardware or software.

Included Level Three Onsite Support

Also includes a 1 hour monthly scheduled visit planned to take care of network maintenance and IT house cleaning.

Included Quarterly Technology Reviews

Help you plan how to use technology to increase productivity, cut costs, gain competitive advantages, and support your company’s growth.

Included Backup imaging solution licensing and Maintenance

Unlimited Virus Definition and Security Patch Updates
Monthly Executive Summary Report

Client Access to Virtual System Administrator

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