Remote Support

To connect to a Remote Support session please enter the code below. If you do not have a code, use the Live Chat link to get one from a Support Technician. We have provided the step-by-step instructions for both Windows PC and Mac Users.

 

Enter your 6-digit code:


 

The following Instructions are for a Windows PC

 

1. Input the provided code and Click to Connect to the Technician

 

2. Click Run

 

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3. Click Run

 

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4. Click Yes

 

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The following Instructions are for a Mac

 

 

 

1. Input the provided code and Click to Connect to the Technician

 

2. The File will automatically download.

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3. Click Continue

 

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4. Click Continue

 

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5. Click Yes

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