Support Information

Disaster has struck, systems are down, and the clock is ticking. How can you get help?

We at Linkatech take your emergencies as our emergencies, we scramble resources and specialists to bring you back online as fast as possible. We are mindful to best practices and the safety of your data but we are dedicated to reducing your downtime as much as humanly possible. Depending on the nature of your technology emergency, we have many ways for you to get help.

 

STEP 1 chevron Contact Us

We are standing by to assist you, our live chat representatives are here to help. While they are connected they can issue you a user name and password for the secure customer portal, provide first level support, create service tickets and provide general customer assistance. Please click the link provided.

Our support personnel can be reached at 1-866-546-5283 Monday-Friday 8:00 - 5:00 PST. Our help-desk staff stand ready to answer questions, solve simple issues, create service tickets, and provide World Class Customer Service.

 

STEP 2 chevron Connect to Help

Our technicians are able to connect and control many different computing devices using a variety of tools. We use several different tools depending on the type of support you need.

To connect to a Technician enter your Session code in the box provided. If you don't have a session code, obtain a code from Help-Desk support or chat with a Live Assistant to get one immediately.

 

STEP 3 chevron Feedback

The best way for us to know how we are doing is to ask you, our valued customers. We look forward to the honest, open, and direct dialogs that many of you have provided to us over the years. Your Testimonials are our proof-in-the-pudding, proving to our customers that we are committed to Efficiency in Computing, and you, our valued customer. We thank you for taking the time to write to us.